Privacy policy

Effective Date: 1st May 2025

Mediamax Network Ltd (“Mediamax,” “we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, share, and safeguard personal information through our websites, products, and services that link to this policy.

1. Information We Collect

We collect personal and non-personal data in the following ways:

- Directly from you: when you fill out forms, send inquiries, apply for opportunities, or use features of our websites.
- Automatically: via cookies, pixels, browser data, and usage analytics when you access our websites.
- From third parties: such as service providers, advertisers, or embedded third-party tools.

Personal data may include your name, email address, phone number, postal address, or IP address.
Non-personal data includes device information, browser type, referring URL, pages viewed, and site interactions.

2. Use of Information

We use collected data to:

- Operate, maintain, and improve our websites and services
- Respond to inquiries and requests
- Personalize your experience
- Communicate service updates or changes
- Comply with legal obligations
- Prevent fraud or misuse of our services

3. Sharing of Information

We may share your information with:

- Our affiliates and subsidiaries
- Service providers who perform services on our behalf
- Government authorities or legal entities when required to comply with laws, respond to legal requests, or protect our rights and users

We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze usage, store preferences, and enhance your experience. You can manage cookie settings via your browser.

For more detailed control or opt-out options, refer to your browser’s cookie settings

5. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

- Access, correct, or delete your personal information
- Withdraw consent for data processing
- Object to or restrict certain processing
- Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: digital@mediamax.co.ke

You can also disable cookies via your browser settings.

6. Data Security and Retention

We implement appropriate technical and organizational measures to protect your information. However, no internet transmission is 100% secure.

We retain your data only as long as necessary for business, legal, or regulatory purposes.

7. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

Mediamax Network Ltd
Email: digital@mediamax.co.ke